The small print, written plainly.

Privacy policy

Oxford Oak Flooring Ltd collects only the information you give us through our consultation, sample and guide forms, by phone or by email: your name, contact details, address and details of your project. We use it to arrange and carry out your consultation, prepare proposals, deliver samples and guides, and keep in touch about your project.

We do not sell or share your details with third parties for marketing. Form submissions are processed by our hosting provider on our behalf. You may ask us at any time to see, correct or delete the information we hold by emailing info@oxfordoakflooring.co.uk.

Cookie policy

We store a small number of essential browser settings so the website works as expected, including your cookie choice. These do not track you and cannot be switched off through the cookie panel.

With your permission, we use Google Analytics 4 (measurement ID G-T9PB5EDNKL) to understand visits, popular pages and how people move through the site. Google Analytics may set first-party cookies including _ga and _ga_<container-id>, and may collect approximate location, browser and device information, session statistics and interactions with this website. We have disabled advertising storage, Google Signals and advertising personalisation in our website configuration.

Analytics stays off unless you select “Accept analytics”. You can reject it just as easily, and can change your choice at any time using the Cookie settings button. Google states that its standard Analytics cookies may last for up to two years; deleting browser data may remove them sooner. Read more about Google Analytics data collection.

Terms and conditions

Consultations and samples are provided free of charge and without obligation. All work is quoted in a written proposal, which sets out materials, scope, timescale and price, and is confirmed by your written acceptance. Materials are ordered on receipt of a deposit as stated in the proposal; the balance is due on completion.

Timber is a natural material and will vary in colour and grain from samples. We guarantee our workmanship; manufacturers\u2019 warranties cover the products themselves and are passed to you on completion. Oxford Oak Flooring Ltd is fully insured. Nothing in these terms affects your statutory rights.